See below for options to obtain technical support from Edge Networks.

Customers with a Support Level Agreement

If you or your organisation have a support level agreement with Edge Networks, then we provide direct online access to log and track all your issues.

Use the below link to access the Edge Networks customer support portal.

Support Portal

Wireless Internet Service Provision (WISP) Update

As of March 2020 the Wireless ISP function is now fully owned, operated and supported by Ionworks Ltd.  Edge Networks would like to thank all our customers who we’ve supplied internet services to over the past 6 years.

Contact details for all enquiries – including technical support – and latest Twitter feed are below:

Ionworks Ltd.

Tel: (+44) 03333 110 660


Customers without an active SLA

If you do not have a service level agreement, then please call our office support line or send an email:

Tel: (+44) 03333 111 400